Bitar Parfum – Terms & Conditions

Last Updated: 1/12/2025 Welcome to Bitar Parfum. By using our website, purchasing our products, or interacting with our services, you agree to the following Terms & Conditions. Please read them carefully.

1. Introduction These Terms & Conditions govern your access to and use of bitarparfum.com, our products, services, and any communication with Bitar Parfum. By browsing or purchasing from our website, you agree to comply with and be bound by these terms. If you do not agree, please do not use our website.

2. Definitions “We,” “Us,” “Our” → Bitar Parfum (Lebanon) “You,” “Customer” → Any user or buyer accessing our website or purchasing our products “Website” → bitarparfum.com and all related platforms

3. Use of the Website You agree to: Use the website for legal and legitimate purposes only Not engage in any activity that may harm the website, its security, or its functionality Not copy, download, or misuse any website content or images without written consent Bitar Parfum reserves the right to restrict access to the website or specific features without notice.

4. Product Information We strive to display accurate product descriptions, images, and details. However: Colors may slightly vary depending on device screens Scents may feel different depending on body chemistry Product availability may change at any time We reserve the right to update or modify product details without prior notice.

5. Orders & Payments 5.1 Order Acceptance Placing an order does not guarantee acceptance. We may refuse or cancel any order if: The product is out of stock Payment or delivery details are incorrect Fraud is suspected 5.2 Payment Methods Cash on Delivery (COD) is currently available Additional payment methods may be added in the future 5.3 Pricing All prices are listed in Lebanese Lira (LBP) or USD depending on the website settings. Prices may change at any time without notice.

6. Shipping & Delivery 6.1 Delivery Areas We deliver across Lebanon, with delivery timelines depending on location. 6.2 Delivery Time Orders typically arrive within 24–72 hours. Delivery delays may occur due to weather, logistics, or unforeseen circumstances. 6.3 Delivery Fees Delivery fees vary by region and will be shown during checkout.

7. Returns, Exchanges & Refunds 7.1 Returns For hygiene and safety reasons, opened or used perfumes cannot be returned. 7.2 Exchanges We accept exchanges within 48 hours only if: The product is sealed, unused, and in its original packaging You provide proof of purchase 7.3 Damaged or Incorrect Items If your order is damaged or incorrect upon arrival, contact us immediately with photos. We will replace the product at no extra cost. 7.4 Refunds Refunds are only available if: The order is cancelled before shipment A product is out of stock Refunds are not issued for opened or used perfumes.

8. User Account (If Applicable) If you create an account on our website, you are responsible for: Keeping your login information confidential All activities under your account Updating your information to stay accurate We may suspend or delete accounts violating our policies.

9. Intellectual Property All content on Bitar Parfum’s website—including text, images, logos, graphics, designs, and product descriptions—is owned by Bitar Parfum. You may not: Copy Reproduce Modify Distribute Use any content without written permission Legal action may be taken for unauthorized use.

10. Privacy & Data Protection Your privacy is important to us. Any personal information collected during purchasing or browsing is used to: Process your orders Improve your shopping experience Communicate important updates We do not sell or share your data with third parties except for delivery partners. (If you want, we can add a full Privacy Policy page next.)

11. Limitation of Liability Bitar Parfum is not responsible for: Allergic reactions (users should test perfumes on a small area) Delays caused by third-party couriers Damages resulting from misuse of products Errors on the website due to technical issues To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages.

12. Changes to Terms & Conditions We may update these Terms & Conditions at any time. Any changes will be posted on this page with a new “Last Updated” date. Continued use of the website means you accept the updated terms.

13. Contact Information If you have questions about these Terms & Conditions, contact us via: WhatsApp Instagram DM Email Contact Form on the website We will reply as soon as possible.